Picture Me

Support

Contact us

We're a small team of parents and storytellers. Messages are answered personally, Monday to Friday β€” WhatsApp is the fastest way to reach us.

WhatsApp opens with your message ready β€” nothing sends until you press send there.

Or reach us directly

You can also find us on Instagram @picturemeza or read what other families say on our Google listing.

Most questions are answered already

Ages, photos, delivery times, what happens to your child's photos β€” all in the help centre.

Questions, answered β†’

Quick answers

How long until it arrives?

Hardcover at your door within 7–10 working days, anywhere in South Africa.

Shipping policy

Can I see it before it prints?

Yes β€” you approve a full preview of every page before anything is printed.

How it works

Something wrong with your book?

If it arrived damaged or with a defect, we'll make it right β€” message us with a photo.

Refund policy

Ready when you are

Four stories, personalised with your child on every page β€” and nothing prints until you've approved it.

See the stories